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Orders are able to be canceled and refunded before shipping.
To initiate a cancellation, please contact customer service. The cancellation notification will be emailed to you.
Refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds will be transferred immediately. Credit cards may take 5-10 business days to process.
Once an order is canceled, we cannot undo this. You will need to replace the order yourself.
Please don't hesitate to contact us firstname.lastname@example.org if you have any questions or requests, we'll be happy to assist you!